Our Escalation support services are built around companies that already have their in-house IT team or a single ICT manager but still require additional support expertise as and when needed. Large projects or new technology deployment which requires specific skill sets and knowledge can easily be escalated to ensure they finish within the allocated timeline and within budgets outlined by the management. We at Cloud IT have a team of experienced project engineers and consultants to ensure your team is always backed up and the projects are completed with minimal downtime.

We also offers first line support service to deal with day to day mundane tasks, leaving your IT and office managers to concentrate on strategic work within the company. As part of this service we offer full remote support and unlimited support calls to your office and the ability for your staff members to log calls directly with us. We can also attend site as and when required.