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Hosted Telephony
The concept of cloud computing has extended to more applications than generally anticipated. Telephony is one the applications that leverages the ability to be able to work on computer networks and if it can work on a computer network, it can work over the Internet as well. Hosted telephony is very simple yet very effective solution for businesses with substantial amount of remote and mobile users. Basically the IP based PBX of your phone system is hosted at a service provider as opposed to your own office location and then the deskphones connect to that PBX over the Internet.
The benefit of such a design, which is purely just another application of Cloud Computing, is that the deskphones can be anywhere and still allow the same full functionality of traditional IP based phone system. Apart from this, you also benefit from all other features of any Cloud based system such as
Mobility: Your users can move around the country if they like but still keep the same extension and same phone with exactly same functionality
Free Calls: Calls between two users, regardless of their location will be free as they are just internal calls.
Homeworking: Your users can work from him if they can't reach your office for whatever reason. This is very important as this allows the business to continue functioning even if there are difficult situations which prevent your employees from reaching your office.
Maintenance & Upgrades: Probably the biggest advantage of Cloud based technologies and applications is that the you don't have to worry about the maintenance or upgrade of the underlying hardware or software. This is the biggest IT expense for any given business when it comes to expenditure on IT. Hosted telephone alleviates that problem and provides peace of mind that every business seeks when it comes to system maintenance.
Reliability & Redundancy: Thanks to advances in cloud computing, the infrastructure that provides you the services you need is highly reliable and equipped with extensive redundancy built in. This reliabilty and redundancy removes the biggest concern for every business, Disaster recovery. The hosted telephone systems are designed with triple redundancy technology and in case of a line failure, your calls can be diverted to any other landline or mobile number you choose.
So if you think you can benefit from hosted telephone system, please call us today and get started !
The benefit of such a design, which is purely just another application of Cloud Computing, is that the deskphones can be anywhere and still allow the same full functionality of traditional IP based phone system. Apart from this, you also benefit from all other features of any Cloud based system such as
Mobility: Your users can move around the country if they like but still keep the same extension and same phone with exactly same functionality
Free Calls: Calls between two users, regardless of their location will be free as they are just internal calls.
Homeworking: Your users can work from him if they can't reach your office for whatever reason. This is very important as this allows the business to continue functioning even if there are difficult situations which prevent your employees from reaching your office.
Maintenance & Upgrades: Probably the biggest advantage of Cloud based technologies and applications is that the you don't have to worry about the maintenance or upgrade of the underlying hardware or software. This is the biggest IT expense for any given business when it comes to expenditure on IT. Hosted telephone alleviates that problem and provides peace of mind that every business seeks when it comes to system maintenance.
Reliability & Redundancy: Thanks to advances in cloud computing, the infrastructure that provides you the services you need is highly reliable and equipped with extensive redundancy built in. This reliabilty and redundancy removes the biggest concern for every business, Disaster recovery. The hosted telephone systems are designed with triple redundancy technology and in case of a line failure, your calls can be diverted to any other landline or mobile number you choose.
So if you think you can benefit from hosted telephone system, please call us today and get started !
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colour are all trade marks owned by Cloud IT limited